Cancellation & Modification

Should you wish to enact any alterations to your purchase, we kindly request that you reach out to us via email at [email protected]. When doing so, kindly include your order number along with the precise modifications you intend to make. Upon receipt of your inquiry, we will promptly verify the feasibility of adjusting or annulling your order.

Please take note that there exists a stipulated timeframe within which order cancellations and adjustments are permissible, extending up to a period of 2 hours subsequent to order placement. Following the expiration of this window, your order will commence processing, and any subsequent amendments or cancellations will, regrettably, remain unattainable.

It is our duty to apprise you that should your order necessitate alterations in design, an inevitable delay in the delivery process could materialize. The process of modifying the design is anticipated to demand additional time, potentially exerting an influence on the punctual conveyance of your order.

We kindly remind you that by embarking on a purchase, you thereby signify your acquiescence to all the terms and conditions articulated above. This encompassingly incorporates adherence to the predetermined timeframe allocated for order modifications, in addition to acknowledging the potential for delivery disruptions attributable to design refinements.

We extend our gratitude for your discernment and should you harbor any further inquiries or reservations, please do not hesitate to initiate correspondence with us. Our commitment remains steadfast in ensuring your contentment throughout your shopping journey at Nanci Store.